Corporate Information:

Azuropens an external link in a new tab

Azur: Hebrew: verb: to assist those in need

Our company is founded on a love for this industry and assisting others. It shows in our work, our staff and our unbeatable pricing. We are honored to serve those in need and blessed to give the opportunity of hearing and sight to those that would otherwise be left without. We don’t take that lightly and we deliver a superb real-time translation at 98.3% at 250 wpm or higher.


Jodie Casal
Azur CART & Captioning
18801 N. Dale Mabry Hwy. Suite #155
Lutz, FL 33548
(813) 802-0773 office
(813) 500-0128 cell (accepts texts)

Customer Service: 

Phone: (813) 802-0773 (this number does not accept texts) / available 24 hrs

Azur Customer Portal opens an external link in a new tab

Services Offered:

  • Live Captioning (Remote)
  • Live Captioning (On Site)
  • Post-Production Captioning / Transcription
  • This vendor offers aggregated pricing for services offered

Other services: While not included in this Initiative, Azur also provides ASL services, onsite and remote. Contact customer services for more information on this and other services they provides.

Fee Structure:

Live CART/Captioning (Remote) [*VHEAP/AHEAD member pricing]$104/$99*per hr
Live CART/Captioning (On Site)$154per hr
Post Production (.srt/.scc creation) [*VHEAP/AHEAD member pricing]$124/$119*per hr
Live Spanish CART/Captioning$149per
Spanish Post Production (.srt/.scc creation)$159per hr
Transcription Only$84per hr
ASL Remote (This service was not part of the RFP Azur responded to. Included here only as an FYI)$104per hr

More Information:

  • Transcripts free of charge and sent within 24 hours
  • Billed in 15 min increments only (Example: 1 hour and 15 minutes live remote CART =$130.00)
  • No surcharge for medical/legal/STEM
  • No Travel fees needed for remote services
  • 24-hour cancellation policy
    • Cancellation notices less than 24 hrs in advance, when a captioner is schedule, will incur the cost of the service.
    • A good workaround for this if an event is unknown is to schedule it as “tentative”. That will alleviate that 24 hour billing stipulation.
  • *Azur will provide discounted pricing for all events:
    • Remote live captioning
      • $5 discount at all tiers for VHEAP/AHEAD agencies. (currently $99.00 hourly)
    • Post Production
      • $5 discount at all tiers for VHEAP/AHEAD agencies. (currently $119.00)

Additional Information and FAQ

Demonstration and Information Session – Jan 12, 2023:

UVA IT Security Review: High Risk with HSD (Using this vendor when Highly Sensitive Data is involved requires approval from the CIO and COO. Use with Sensitive Data and below is approved.)

Azur Agreement Effective September 30, 2022