Corporate Information:
3Play Media Corporate Website 
Contacts:
Frazer Kesselring | frazer@3playmedia.com Account Manager Phone: 617-764-5189 ext: 142 support@3playmedia.com
Services Offered:
- Live Captioning (Remote)
- Post-Production Captioning and Transcription
- Audio Description
- Additional Information and FAQs
- This vendor offers aggregated pricing for services offered
A recording of 3Play’s demonstration and information session on Jan 20, 2023 is available upon request. This recording includes professional captioning and ASL interpretation.
3Play Media offers many additional services. Contact the account manager for information.
Fee Structure:
The tiered pricing structure offered by 3Play Media covers the aggregate spend of all services across all participating entities during the term of the contract (2 years), and applies to all participating entities within Virginia. Current pricing levels are indicated below.
Live Captioning (Remote)
Live Professional Captioning and Transcription (Both)
| Service | Cost |
|---|---|
| Human live captioning and transcription | $2.30 / min |
Live Automated Captioning and Transcription (Both)
| Service | Cost |
|---|---|
| Real-time captioning using automatic speech recognition (ASR) only. (This service is not part of the original RFP, but was included in the signed agreement.) | $.40/min |
| Cleanup the recorded (ASR) version to 99% accuracy | Cost |
|---|---|
| 10-business day cleanup | $1.20/min |
| 4-business day cleanup | $1.35/min |
| 2-business day cleanup | $1.65/min |
| 1-business day cleanup | $2.15/min |
| 8-hour cleanup | $3.35/min |
| 2-hour cleanup | $6.35/min |
| Change turnaround to calendar days/hours (10 calendar days, 4 calendar days, 48 hours, 24 hours) | add $0.05/min |
Always included with Live Captions (both human and ASR)
- Unedited captions and transcripts are immediately available for download after the event
- Integrations with YouTube, Zoom, Facebook, Brightcove
- 30+ supported workflows via RTMP/CEA-608 protocols
- Unlimited technical support
- Library of terms
- Speaker labels
- API
Post-Production Transcription + Captioning
| Service | Cost |
|---|---|
| English 10-business day turnaround | $1.60/min |
| English 4-business day turnaround | $1.65/min (price drop Feb 1) |
| English 2-business day turnaround | $2.05/min |
| English 1-business day turnaround | $2.55/min |
| English 8-hour turnaround | $3.75/min |
| English 2-hour turnaround | $6.75/min |
| Change turnaround to calendar days/hours (10 calendar days, 4 calendar days, 48 hours, 24 hours) | add $0.05/min |
Always included with Post-Production Transcription + Captioning
- Captions and transcripts
- 40+ integrations
- 99% accuracy with two rounds of human QA review
- 50+ output formats
- Retroactive processing of emerging formats
- Speaker identification
- Any number of speakers
- Caption editor
- Library of terms
- Indefinite storage of captions and transcripts
- API
- Extremely difficult audio (i.e., poor recording, loud background noise)
| Non-English Services | Cost |
|---|---|
| Spanish captioning and transcription | add $1.35/min |
| Dual Spanish and English captioning and transcription | $4.30/min |
| Captioning/transcription in 20+ languages | Available upon request |
| Translation to 40+ languages | Available upon request |
| Transcription Only | Cost |
|---|---|
| 10-business day turnaround | $1.30/min |
| 4-business day turnaround | $1.45/min |
| 2-business day turnaround | $1.75/min |
| 1-business day turnaround | $2.25/min |
| 8-hour turnaround | $3.45/min |
| 2-hour turnaround | $6.45/min |
| Change turnaround to calendar days/hours (10 calendar days, 4 calendar days 48 hours, 24 hours) | add $0.05/min |
Always included with Transcription Only Services
- 99% accuracy with two rounds of human QA review
- 10+ output formats
- Speaker identification
- Any number of speakers
- Transcript editor
- Library of terms
- Extremely difficult audio (i.e., poor recording, loud background noise)
Audio Description (Synthesized Voice)
| Service | Cost |
|---|---|
| English 5-business day turnaround (standard audio description) | $7.00/min |
| English 2-business day turnaround (standard audio description) | $9.00/min |
| English 1-business day turnaround (standard audio description) | $11.00/min |
| Extended audio description | add $4.00/min |
| Spanish audio description | add $1.00/min |
Always included with audio description
- Platform integrations
- Audio description plugin
- Text-based and media-based outputs
- Merged caption + description outputs
- Audio description editor
- Synthesized voice with multiple voices and speeds
More Information:
- There are no additional fees for STEM, medical, or legal terminology.
- There are no additional fees for difficult audio (i.e., strong accents, loud background noise, soft speakers)
- Transcripts are always included with captions at no additional charge.
- Prices are prorated to the exact event duration (rounded to the nearest second).
- The minimum charge is for 1 minute.
| Other Services | Cost |
|---|---|
| HIPAA Workflow* | $0.25/min |
| Rendered video with open/encoded captions and audio descriptions on/off encoded or mixed with source audio | $10 per file |
| Captioning only (upload an existing transcript with a video) | $0.80/min |
| Computer-generated captions and transcripts with the ability to edit or upgrade to human-perfected captions. | $0.15/min |
| Automated caption placement | $0.25/min |
| Human caption placement | $0.50/min |
| API | Included |
| Account creation | Included |
| Unlimited technical support | Included |
Additional Information and FAQs
*UVA IT Security Review: High Risk with HSD (Using this vendor when Highly Sensitive Data is involved requires approval from the CIO and COO. Use with Sensitive Data and below is approved.)